• Minimum 1 year of prior BPO/ Call Centre experience
• Freshers who have completed graduation may also apply
• Excellent written and oral communication
• Must possess a neutral accent with no regional language influence
• Good
computer skills (MS Excel, Word, PowerPoint)
• Should be willing to work in shifts
Qualification: Graduate / Under Graduate (Any Stream)
Experience: Freshers or 1 Year Experience
Location: Bangalore
Key Job Responsibilities:
• Call Handling (Inbound & outbound)
• Understand customer queries/ requests and act accordingly
• Keep abreast with product knowledge, policies and procedures
• To perform reservation functions: ticketing, re-booking, cancellations and refunds
• Adherence to Company standards
Company Profile:
Welcome aboard Kingfisher Airlines, where you are made to feel like a guest and not just a passenger.
As our esteemed guest you can experience Kingfisher Airlines in three unique classes of service - Kingfisher First (Business class) Kingfisher Class (Premium economy) and Kingfisher Red (Low fare).
We presently operate over 100 daily flights across our domestic network that connect major metro cities and some unique destinations not served by any other airline, such as Hubli, Shimla, Dharamshala. We look forward to welcoming you onboard.
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